What is Dealerlogix?

Dealerlogix is a cloud-based all-in-one fixed operations software suite for automotive dealerships. It’s developed by Vehlo, designed to help dealership service departments streamline their service lanes, increase efficiency, improve customer communication, and boost profitability. The software focuses on fixed ops (service, parts, inspections, billing) rather than just sales.

Key Features & Capabilities

Dealerlogix includes many tools to optimize dealership service and operations:

• Appointment Scheduling — Manage service appointments online, avoiding overbooking, with integration into the dealership workflow.

• Digital Multipoint Inspection (MPI) — Allows technicians to perform inspections, take photos/videos, walk customers through issues.

• RO Write-Ups (Repair Order) — Digital write-ups so advisors can document work clearly and efficiently.

• Service Valet — Gives customers options such as pickup and delivery of vehicles, improving convenience and reducing no-shows.

• Customer Texting & Communication — Text or email updates, estimates, photos, etc., to keep customers informed.

• Mobile Payments — Allows customers to approve estimates and pay digitally.

• Reporting & Analytics — Real-time dashboards to track metrics like dollars per RO, missed appointments, service recommendations, CSI (Customer Satisfaction Index), etc.

• Integration with DMS and OEM Programs — Dealerlogix works with Dealer Management Systems, and it has certification/partnerships with OEMs such as GM’s Service Lane Tool Program and Volkswagen’s eConnect Program.

See Also: Finch 3D

What Makes Dealerlogix Stand Out

• It offers a unified toolset so dealerships don’t need many disconnected apps for inspections, RO write-ups, payments, etc.

• It's customizable and accessible from any device, making it flexible for various dealership sizes and use cases.

• Strong focus on customer experience (communication, transparency, service valet).